Frequently Asked Questions
Everything you need to know about your REKLAIM experience.
What is the REKLAIM quality guarantee?
Every garment undergoes a rigorous multi-point inspection to ensure it meets our high standards for durability, stitching, and fabric integrity before it reaches your wardrobe.
How long does shipping typically take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by destination.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return shipping label.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.